Refund policy

We don’t offer returns, but we’re happy to exchange your item if it’s not quite right. We want you to love your Kozie purchases!

If something isn't quite right, we offer hassle-free exchange within 14 days of your delivery date.

Here's what you need to know:

• Items must be in their original condition and packaging: This means unworn, unwashed, with all tags attached.
• We take care of mistakes! If we messed up and sent you the wrong size, a faulty product, or missed an item entirely, then don't worry! We'll cover all exchange shipping charges.

Ready to exchange? Just contact us through info@koziekids.com and we'll walk you through the easy steps!